Clover's 'Scan to Order' Feature Provides a Touchless Experience
Riley von Niessen — October 29, 2020 — Lifestyle
References: clover & fastcasual
Clover, a POS system company, announced that it would be expanding its services with the introduction of a 'Scan to Order' feature that provides consumers with a touchless experience that limits contact and ensures secure payment.
Restaurants who've included the updated feature are able to provide their guests with QR codes that are generated by Clover, which they can scan with a smartphone in order to access the restaurant's menu, create an order, and pay. In addition to limiting physical contact, the feature is said to drive more transactions while allowing servers to focus on their tables, save on paper as fewer menus need to be printed, and increase customer data and payment security by using Clover's encrypted digital processing.
Image Credit: Clover
Restaurants who've included the updated feature are able to provide their guests with QR codes that are generated by Clover, which they can scan with a smartphone in order to access the restaurant's menu, create an order, and pay. In addition to limiting physical contact, the feature is said to drive more transactions while allowing servers to focus on their tables, save on paper as fewer menus need to be printed, and increase customer data and payment security by using Clover's encrypted digital processing.
Image Credit: Clover
Trend Themes
1. Touchless Dining - The 'Scan to Order' feature provides a touchless experience, which is a growing trend in the dining industry.
2. QR Code Technology - Restaurants using QR codes to provide menus and facilitate ordering and payment is a trend that is gaining popularity.
3. Enhanced Data Security - Clover's encrypted digital processing enhances customer data and payment security, representing a trend towards increased security measures in the dining industry.
Industry Implications
1. POS Systems - The 'Scan to Order' feature is an innovation opportunity for POS system companies to expand their services and provide touchless dining options.
2. Restaurant Technology - The use of QR codes and touchless dining features creates opportunities for innovation in the restaurant technology industry.
3. Digital Payment Solutions - Clover's 'Scan to Order' feature presents an opportunity for digital payment providers to integrate their services with touchless dining experiences.
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