The New Planned Parenthood Clinics Meet the Changing Needs of Patients
Katherine Pendrill — March 16, 2016 — Art & Design
References: plannedparenthoodexperience.org & psfk
After teaming up the global design agency IDEO, Planned Parenthood has come up with a series of six new clinic designs that will help to meet the changing needs of patients. With an estimated 2.5 million patients visiting Planned Parenthood clinics each year, the new design concepts are intended to improve the overall patient experience.
As part of the design collaboration, IDEO came up with six forward-facing concepts to be rolled out over the next five years. The new upgrades touch on many different areas of healthcare, with ideas ranging from standardizing employee empowerment training to digital menus listing the clinic's services in each waiting room. Many of these upgrades involve using new technology to connect patients with Planned Parenthood staff and educators. The overarching goal is to improve the patient experience for each individual, regardless of their social status, income or location.
The ambitious project demonstrates how healthcare providers can overhaul existing systems to meet changing patient needs in the ever-evolving medical sector.
As part of the design collaboration, IDEO came up with six forward-facing concepts to be rolled out over the next five years. The new upgrades touch on many different areas of healthcare, with ideas ranging from standardizing employee empowerment training to digital menus listing the clinic's services in each waiting room. Many of these upgrades involve using new technology to connect patients with Planned Parenthood staff and educators. The overarching goal is to improve the patient experience for each individual, regardless of their social status, income or location.
The ambitious project demonstrates how healthcare providers can overhaul existing systems to meet changing patient needs in the ever-evolving medical sector.
Trend Themes
1. Modern Clinic Designs - Disruptive innovation opportunity: Develop innovative and patient-centric designs for healthcare facilities to enhance the overall patient experience.
2. Employee Empowerment Training - Disruptive innovation opportunity: Implement standardized employee empowerment training programs to improve operational efficiency and quality of healthcare services.
3. Digital Integration in Healthcare - Disruptive innovation opportunity: Utilize new technologies such as digital menus and connectivity tools to enhance communication and accessibility for patients in healthcare settings.
Industry Implications
1. Healthcare Facility Design - Disruptive innovation opportunity: Redefine the design and layout of healthcare facilities, considering patient needs and creating spaces that prioritize comfort and convenience.
2. Healthcare Workforce Development - Disruptive innovation opportunity: Focus on empowering healthcare professionals through standardized training programs that improve their skills, job satisfaction, and overall patient care.
3. Healthcare Technology Solutions - Disruptive innovation opportunity: Develop and implement digital tools and systems that seamlessly integrate into healthcare settings, enhancing patient experiences and optimizing workflows.
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