The Human Bean is introducing its revamped Rewards App, enhancing the customer experience for fans of the iconic coffee chain. The updated app allows customers to accrue "beans," which are special points, with every food and drink purchase, contributing to personalized rewards.
Customers earn rewards based on their status level, which includes tiers of Silver, Gold, or Platinum—with Platinum customers receiving the highest beans per dollar spent and exclusive rewards, including early access to special promotions.
App users can enjoy free birthday drinks and seamlessly add and redeem physical gift cards, and new users receive a bonus of 250 beans upon sign-up.
"We’re thrilled to be updating our Rewards App to make the drive-thru experience even better for our customers," says Scott Anderson, Chief Operating Officer of The Human Bean.
Coffee-Focused Rewards Programs
The Human Bean Launches a New Rewards App and System
Trend Themes
1. Personalized Rewards Programs - The revamped Rewards App allows customers to accrue 'beans,' which are special points, with every food and drink purchase, contributing to personalized rewards.
2. Tiered Customer Status - Customers earn rewards based on their status level, which includes tiers of Silver, Gold, or Platinum—with Platinum customers receiving the highest beans per dollar spent and exclusive rewards.
3. Seamless Gift Card Integration - App users can seamlessly add and redeem physical gift cards, and new users receive a bonus of 250 beans upon sign-up.
Industry Implications
1. Coffee Chains - The revamped Rewards App enhances the customer experience for fans of The Human Bean coffee chain.
2. Mobile App Development - The updated app provides a seamless experience for customers to accrue points and redeem rewards.
3. Digital Payment Systems - The new Rewards App integrates physical gift cards, adding convenience for customers and driving engagement.