Tata Consultancy Services (TCS) is one of India's largest IT service firm and recently announced it's leveraging the COVID-19 pandemic to transition its business model to a permanent work from home strategy. The company plans to have the vast majority of its global workforce continue working from home post-pandemic using a secure operating model called Secure Borderless Work Spaces (SBWS).
"We don't believe that we need more than 25% of our workforce at our facilities in order to be 100% productive," says TCS's chief operating officer NG Subramaniam. "It helps organizations become more resilient because the fully distributed nature of this model is inherently less risky and better suited for business continuity and agility."
IT Remote Working Strategies
Tata Consultancy Services' Team to Work Exclusively At-Home
Trend Themes
1. Permanent Work From Home - Companies are transitioning to a permanent work from home model, leveraging the COVID-19 pandemic as an opportunity for disruption and increased agility.
2. Secure Borderless Work Spaces - The implementation of secure operating models like Tata Consultancy Services' SBWS allows for distributed workforces and better business continuity, presenting opportunities for innovation in remote collaboration tools and cybersecurity solutions.
3. Remote Workforce Productivity - Companies are recognizing that a reduced percentage of employees physically present in offices does not necessarily impact productivity, creating opportunities for workflow optimization and performance tracking technologies.
Industry Implications
1. IT Services - The IT services industry can explore disruptive innovation in remote collaboration tools, virtual communication platforms, and cybersecurity solutions to support the transition to permanent work from home models.
2. Technological Infrastructure - Technological infrastructure providers have the opportunity to develop scalable and reliable solutions to support secure borderless workspaces, including networks, data centers, and cloud services.
3. Human Resources - The human resources industry can adopt innovative performance tracking systems, employee engagement platforms, and remote training solutions to optimize productivity and maintain employee satisfaction in permanent work from home arrangements.