Cashierless stores are all about convenience and now 7-Eleven is getting in on new technology with its Scan and Pay pilot program. Already available at 14 locations in Dalla, Texas, the program will eventually launch to more cities in 2019 in an attempt to create a fully cashierless store. The Scan and Pay program will allow customers to purchase various items, excluding items that require human assistance such as hot foods, financial services, alcohol, tobacco, lottery tickets and other age-verified products.
To take advantage of the Scan and Pay program, users simply need to download the 7-Eleven app and sign up for the 7Rewards loyalty program. The scanning option will only activate in an eligible store and will utilize a phone's camera to register the items purchased.
Cashierless Convenience Stores
7-Eleven's Scan and Pay Program Modernizes the Iconic Chain
Trend Themes
1. Cashierless Convenience Stores - Disruptive innovation opportunity: Develop cashierless technology software and systems to revolutionize retail stores and enhance the customer experience.
2. Scan and Pay Programs - Disruptive innovation opportunity: Create mobile apps and platforms that enable customers to scan items and make payments on their own, eliminating the need for traditional checkouts.
3. Mobile Loyalty Programs - Disruptive innovation opportunity: Build loyalty programs integrated into mobile apps, allowing customers to access exclusive perks and rewards while shopping at various stores.
Industry Implications
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2. Mobile Payment Solutions - Disruptive innovation opportunity: Develop secure and convenient mobile payment platforms that eliminate the need for physical cash and traditional payment methods.
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