Targeting customers on the go, Briggo opened an all-hours robotic coffee shop in the San Francisco International Airport. Travelers can now enjoy a quick and easy coffee-ordering experience without long lines, plus the novelty of being served by a robotic barista.
The fully automated Coffee Haus serves gourmet coffee from Bay Area coffee brands, which can be ordered ahead via the Briggo mobile app or the Coffee Haus touchscreens. With these tools, consumers are able to customize their drink of choice and enjoy it in minutes. The Coffee Haus serves everything from flavored lattes and cappuccinos to tea, crafting roughly 100 cups per hour.
Knowing that speed, quality and consistency are of the utmost importance for enjoying both coffee and travel, Briggo is changing the way people enjoy gourmet coffee and tea on demand.
Robotic Coffee Shops
Briggo's Fully Automated Coffee Haus Operates at All Hours Within the Airport
Trend Themes
1. Robotic Baristas - This trend of robotic coffee shops presents an opportunity to disrupt the traditional coffee shop industry by offering automated and efficient customer experiences.
2. Mobile Ordering - The rise of mobile ordering apps in coffee shops allows for personalized and convenient coffee experiences, eliminating long queues and enhancing customer satisfaction.
3. Automated Customization - The use of touchscreens and mobile apps for customizing coffee orders in robotic coffee shops enables consumers to have complete control over their drink choices, leading to a more tailored experience.
Industry Implications
1. Food and Beverage - The food and beverage industry can explore incorporating automation and mobile ordering technologies to streamline customer experiences and increase efficiency.
2. Technology - The technology industry can capitalize on the demand for robotic baristas, developing innovative automation solutions for various sectors beyond the coffee industry.
3. Travel and Hospitality - The travel and hospitality industry can integrate robotic coffee shops to enhance customer experience and provide on-the-go convenience, especially in busy locations like airports.