With a significant terminal upgrade, Queenstown Airport is improving the traveler experience. Elenium is providing new bag drop and kiosk technologies to the airport, allowing consumers to experience a smoother experience when flying at the Queenstown location. Six bag-drop units and nine more self-service kiosks, which will be implemented by June of this year and offer a thorough and quick check-in process, are included in the new facilities.
"We are pleased to partner with Elenium again on a technology solution to enhance customer experience at Queenstown Airport and support staff working here," said Jo Learmonth, Head of Infrastructure Delivery, Queenstown Airport. "We want to get passengers checked in as quickly and easily as possible and this investment will help us to achieve that."
Updated Airport Baggage Drops
Queenstown Airport Installs an Elenium Bag Drop and Kiosk Facilities
Trend Themes
1. Upgraded Airport Technologies - As more airports upgrade their facilities, there is a growing trend towards the implementation of updated technologies like Elenium's baggage drops and kiosk facilities.
2. Self-service Check-in - The implementation of self-service kiosks and baggage drops at airports is revolutionizing the check-in process and providing opportunities for further innovation in this area.
3. Customer Experience Enhancement - Improving the customer experience in airports is a growing trend and the use of technologies like Elenium's can help airports achieve that goal.
Industry Implications
1. Airlines - Airlines can benefit from the implementation of upgraded airport technologies and self-service check-in processes as it can lead to a more efficient and pleasant experience for customers.
2. Airport Technology Providers - Companies that provide airport technology solutions like Elenium have the opportunity to revolutionize the airport experience and improve customer satisfaction.
3. Hospitality - As the airport experience becomes more streamlined and efficient, hospitality companies can capitalize on the opportunity to provide additional services and amenities to customers looking to relax before their flights.