Scooter's Coffee, the Omaha-based National coffee house and restaurant, has announced a new pay-ahead pickup feature for its restaurants. This is a new feature on the 'Scooter's Coffee Mobile App,' which is available on the iOS App Store and Google Play stores. App users can select a location to order from, view the entire restaurant's menu, place their order, and pay early right in the application.
These payments incur no additional fee, meaning it is an ultra-convenient option for app users. When customers reach the drive-thru after placing their order, they simply tell the cashier their order number and pick up their food, which will be made fresh upon the customer's arrival. This new feature will reduce drive-thru lines, increase customer satisfaction, and allow fans of Scooter's to get their favorite foods much more quickly.
Pay-Ahead Food Pickup Services
Scooter's Coffee's Mobile App Lets Users Pay Ahead for Fresh Food
Trend Themes
1. Pay-ahead Food Pickup - Restaurants are introducing pay-ahead food pickup options through mobile apps, to reduce wait times and enhance customer satisfaction.
2. Mobile Ordering - The mobile ordering trend is rapidly growing as more restaurants adopt custom apps to increase efficiency and improve customer experience.
3. Contactless Payment Systems - Due to the COVID-19 pandemic, contactless payment systems are becoming increasingly popular as a safe and convenient way to pay for food.
Industry Implications
1. Fast Food - Fast food chains like McDonald's and Wendy's are adopting mobile ordering and pay-ahead food pickup options to improve customer experience.
2. Coffee Shops - Coffee shops like Starbucks and Dunkin' Donuts are introducing mobile ordering apps that allow customers to pay ahead and pick up their orders from a store.
3. Restaurants - Restaurants of all sizes, from small independently-owned eateries to large chains, are adopting mobile ordering and pay-ahead food pickup options to stay competitive in the digital age.