Lineups at the store -- any store -- may soon be a thing of the past if a mobile self-checkout is introduced. Proposed by Diebold, a financial innovations firm, the process is quite simple. It utilizes the smartphone almost everyone owns and allows people to scan as they shop using a retailer's app so that a tab is already created by the time they reach the till.
With the mobile self-checkout system, people can still pay with cash before leaving the store, or with cards or even through the specific app. Frank Natoli, Diebold VP, says, "A convergence of the ATM, self-checkout and mobile would not only deliver speed and convenience to consumers, but also standardizes all cash handling into a single automated experience."
Mobile Self-Checkouts
Diebold Proposes a Scan-As-You-Shop Process to Streamline the Activity
Trend Themes
1. Mobile Self-checkouts - Mobile self-checkouts are disrupting the traditional check-out process and streamlining the shopping experience.
2. Scan-as-you-shop - Scan-as-you-shop technology is enabling customers to create a tab as they shop and simplifying the payment process.
3. Mobile Payment Systems - The integration of mobile phones with payment systems is revolutionizing the way people pay for goods and services.
Industry Implications
1. Retail Industry - The retail industry can benefit from mobile self-checkouts by reducing queues and improving the customer experience.
2. Financial Services Industry - The financial services industry can offer innovative solutions by incorporating mobile payment systems into their operations.
3. Technology Industry - The technology industry can leverage the use of scan-as-you-shop technology and mobile self-checkouts to create innovative customer-focused solutions for retailers.