There are wireless systems and mobile apps that have significantly improved the process of getting a document to print and HP is continuing to offer greater convenience to consumers with its Facebook Messenger Bot.
The 'HP Print Bot' works within Facebook Messenger and makes it easy for consumers to print their photos, documents and files after starting a "conversation" with the AI bot. The bot is able to make comments like "Nice photo!" before offering a button to confirm printing on a connected HP printer, which brings some friendly human qualities to the inanimate device.
The Facebook Messenger bot is also able to send notifications to a user when it is nearing the time to replace the ink or toner cartridges for the printer.
Chat-Based Printing Bots
HP's Facebook Messenger Bot Prints When Engaged in Conversation
Trend Themes
1. Wireless Printing Solutions - The trend of wireless systems and mobile apps that streamline the printing process creates opportunities for disruptive innovations in printing technology.
2. Chat-based Artificial Intelligence - The use of chat-based AI bots like HP's Messenger bot presents opportunities for disruptive innovations in customer engagement and personalized printing experiences.
3. Smart Printer Notifications - The trend of printer bots sending notifications for ink or toner replacement opens opportunities for disruptive innovations in device management and automated supply reordering.
Industry Implications
1. Printing Technology - In the printing technology industry, there are opportunities to develop new wireless systems and mobile apps that simplify the printing process and enhance user experience.
2. Artificial Intelligence - The use of chat-based AI bots creates opportunities for the artificial intelligence industry to develop more advanced and interactive virtual assistants for consumer applications.
3. Office Equipment Supplies - In the office equipment supplies industry, there are opportunities for disruptive innovations in automated supply management systems that utilize smart printer notifications for reordering ink or toner cartridges.