The Rise Of Online Classifieds

"Craigslist Is The Cat's Meow"

Craigslist, the world's biggest online classified site, is another web 2.0 success story. The New York Times had a chance to interview Craig Newmark, CEO, and founder Jim Buckmaster in a recent interview.

Booming businesses on the web are intriguing, so we thought we would share the highlights with you. Craigslist is home to 450 classifieds pages and has over 100 million users. That being said, they've seen a lot of odd postings. "There's the guy who wanted someone else to take the CPA ethics test for him," he said, adding that a lot of people post articles on lost pets, or in search of kidney donors.

Right off the bat, the Times asked the most pressing question: are they concerned with the increase in other free classified listings, such as the Facebook Marketplace, on the web?

They couldn't have answered better. Jim shot back with the quote, "Imitation is the sincerest form of flattery," while Craig said, "If these sites genuinely help people connect, then that's always a good thing."

They're planning to expand more internationally, hoping it will catch on like it did in Canada where "Craigslist is the cat's pajamas," according to Jim. They're hiring translators to offer the site in major cities like Paris and Tokyo.

For a staff of only 25, handling Craiglist's 30 million monthly visitors could be if there wasn't a lot of community support. "The most effective way to deal with bad stuff is to enlist the community in self-policing," said Craig. Members have the ability to flag ads they disapprove of, and if others agree, it is automatically removed. This greatly reduces spam too.

"What works for us is the culture of trust our community has built with us," he adds. "We have two core values: treat others like you want to be treated, and live and let live."

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Trend Themes
1. Rise of Online Classifieds - With the growth of online classifieds, there is an opportunity for disruptive innovation in the development of more secure and efficient systems for financial transactions.
2. Expansion of Online Classifieds Internationally - The international expansion of online classifieds presents an opportunity for disruptive innovation in online language translation systems for major cities like Paris and Tokyo.
3. Community Self-policing - Online classifieds' reliance on community self-policing opens up opportunities for disruptive innovation in the development of more advanced artificial intelligence systems for identifying and removing spam content.
Industry Implications
1. Technology - The technology industry can lead the charge in creating new, more advanced and efficient systems for financial transactions and language translation to support the growth of online classifieds.
2. Artificial Intelligence - The rise of online classifieds provides an opportunity for the artificial intelligence industry to develop more advanced systems for identifying and removing spam content from user-generated listings.
3. E-commerce - The e-commerce industry can work with online classifieds companies to create more secure payment systems, thereby increasing trust in the sharing economy and boosting user engagement.

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