PuduTech, the creator of the PuduBot, unveiled its newest delivery robot at CES 2020 in the form of BellaBot. Like its predecessor, BellaBot is a robot waiter but sets itself with an expressive feline digital face and a cat-like personality to match. The bot is set up with four shelves so that meal trays can be autonomously delivered to diners in a restaurant.
Thanks to the robot's "advanced tactile feedback system," customers are able to thank BellaBot for delivering a meal by giving it scratches on the head and ears. If the interaction goes well, BellaBot is programmed to offer a reply expressing its satisfaction—and if the scratching goes on for too long, the bot's expression changes and says that it needs to get back to work.
Cat-Like Delivery Robots
PuduTech Debuted the BellaBot at CES 2020
Trend Themes
1. Delivery Robots with Expressive Personality - There is an opportunity for innovation in creating human-like delivery robots that can interact with customers in a personalized way, boosting their satisfaction.
2. Tactile Feedback System for Robots - Robot manufacturers can develop more advanced tactile feedback systems for robots to sense physical interactions with humans, thereby enhancing the robot's functionality.
3. Multi-shelf Delivery Robots - There is potential for creating delivery robots with several shelves that can be programmed to deliver multiple orders and eliminate the need for human waiters.
Industry Implications
1. Hospitality Industry - The hospitality industry can incorporate delivery robots with expressive personality and tactile feedback systems to enhance the dining experience for customers and improve operational efficiency.
2. Robotics Industry - The robotics industry can develop more advanced tactile feedback systems for robots and multi-shelf delivery robots to cater to the growing demand for automation in various sectors.
3. Food Industry - The food industry can utilize multi-shelf delivery robots to reduce labor costs, decrease wait times, and improve food delivery accuracy and speed while adhering to strict health and safety standards.