Zoox Unveils Guest Identification Service, Zoox Pass
Niko Pajkovic — December 8, 2021 — Business
References: zooxsmart & hospitalitynet.org
Zoox Smart Data, a technology company specializing in consumer profiles and data analytics, has announced the launch of Zoox Pass, a new cloud-based service that combines big data and cutting-edge facial recognition technology.
Integrated with Zoox’s big data profile technology, Zoox Pass offers hospitality industry professionals an efficient solution for instant facial recognition. In addition, the service is also more convenient and efficient for incoming guests, as all it requires is that they take a quick selfie with their smartphones. Once a photo is captured, guests will breeze through check-in processes.
“By combining the advantages of facial recognition and big data, Zoox Pass ensures that hotels don’t have to choose one vital aspect of ensuring guest satisfaction over the other," said David Tyre, VP of Business Development- North America at Zoox.
Image Credit: Zoox Smart Data
Integrated with Zoox’s big data profile technology, Zoox Pass offers hospitality industry professionals an efficient solution for instant facial recognition. In addition, the service is also more convenient and efficient for incoming guests, as all it requires is that they take a quick selfie with their smartphones. Once a photo is captured, guests will breeze through check-in processes.
“By combining the advantages of facial recognition and big data, Zoox Pass ensures that hotels don’t have to choose one vital aspect of ensuring guest satisfaction over the other," said David Tyre, VP of Business Development- North America at Zoox.
Image Credit: Zoox Smart Data
Trend Themes
1. Facial Recognition in Hospitality - With Zoox Pass, there is an opportunity to disrupt the traditional check-in process by offering a more convenient and efficient solution for hotels and guests alike.
2. Big Data Analytics in Hospitality - Zoox Pass combines facial recognition technology with big data profiles to provide a seamless guest experience. There is an opportunity to leverage this data to provide personalized services and enhance guest satisfaction.
3. Cloud-based Services in Hospitality - The launch of Zoox Pass, a cloud-based service, demonstrates the potential for hotels and other businesses in the hospitality industry to adopt similar cloud-based technologies to improve their operations and enhance customer experience.
Industry Implications
1. Hospitality Industry - The integration of facial recognition technology with big data profiles and cloud-based services can revolutionize the check-in processes, improve personalized services for guests and enhance overall customer satisfaction.
2. Technology Industry - There is an opportunity for technology companies to innovate and provide similar facial recognition technology products to disrupt the traditional check-in process in the hospitality industry.
3. Retail Industry - The application of facial recognition technology with big data profiles and cloud-based services can potentially improve the customer experience in retail stores by offering a more personalized shopping experience and efficient checkout processes.
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