Walgreens Launched Its New Two-Hour Delivery Service Across the U.S.
Daniel Johnson — May 8, 2021 — Business
References: businesswire & retaildive
Walgreens announced that it will launch two-hour delivery across the United States, where deliveries will be contactless and give consumers access to 24,000 products from the company.
Fees associated with Walgreen's two-hour delivery will differ based on store location and the company stated that there will not be a minimum order requirement to access the program. Members of myWalgreens will also be able to earn rewards corresponding with delivery purchases and redeem digital coupons. Customers can access the two-hour delivery service by selecting Same Day Delivery on the checkout page of the Walgreens website or app.
“As the country gets ready to emerge from the pandemic, Walgreens continues its focus on enhancing our customer experience through integrated and simplified shopping solutions,” said Stefanie Kruse, the Vice President of Digital Commerce at Walgreens.
Image Credit: Walgreens
Fees associated with Walgreen's two-hour delivery will differ based on store location and the company stated that there will not be a minimum order requirement to access the program. Members of myWalgreens will also be able to earn rewards corresponding with delivery purchases and redeem digital coupons. Customers can access the two-hour delivery service by selecting Same Day Delivery on the checkout page of the Walgreens website or app.
“As the country gets ready to emerge from the pandemic, Walgreens continues its focus on enhancing our customer experience through integrated and simplified shopping solutions,” said Stefanie Kruse, the Vice President of Digital Commerce at Walgreens.
Image Credit: Walgreens
Trend Themes
1. Contactless Same-day Deliveries - The trend of same-day delivery with contactless capability will continue to grow, providing opportunities for retailers to improve their customer experience.
2. Reward Programs for Delivery Services - The trend of offering reward programs in conjunction with delivery services will continue to be a disruptive innovation opportunity for businesses looking to retain customers.
3. Integrated Shopping Solutions - The trend of offering integrated and simplified shopping solutions, like Walgreen's same-day delivery service, will continue to be a disruptor in the retail industry.
Industry Implications
1. Retail Industry - The retail industry can leverage this trend by implementing same-day delivery services to improve their customer experience and remain competitive.
2. Logistics and Delivery Industry - The logistics and delivery industry can see disruptive opportunities by offering same-day delivery services with contactless capabilities and reward programs like Walgreen's.
3. Digital Commerce Industry - The digital commerce industry can see disruptive opportunities by providing integrated and simplified shopping solutions that incorporate same-day delivery services, like Walgreen's myWalgreens program.
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