Lola Uses Artificial Intelligence and Texting to Create Itineraries
M — May 13, 2016 — Art & Design
References: itunes.apple & skift
Lola is a digital travel agency that operates as a travel booking app, allowing consumers to arrange and coordinate their itineraries through texting with live and artificial intelligence agents. The service allows consumers to make arrangements quickly and leisurely without phone calls or one-on-one interaction. The platform is ideal for consumers to use on-the-go, in both personal and professional travelling situations.
The app is designed by Paul English, and it makes use of both service experts and artificial intelligence to offer customers a smooth and stress-free booking experience. Users can message the brand and discuss where to visit, costs and even trip changes in one place. The text messaging interface makes it easy for millennials to continue to multitask while booking their travel plans.
The app is designed by Paul English, and it makes use of both service experts and artificial intelligence to offer customers a smooth and stress-free booking experience. Users can message the brand and discuss where to visit, costs and even trip changes in one place. The text messaging interface makes it easy for millennials to continue to multitask while booking their travel plans.
Trend Themes
1. Messaging Travel Booking Apps - Leveraging the convenience of messaging platforms to streamline the travel booking process.
2. Texting with AI Agents - Using artificial intelligence to provide personalized travel itineraries through text messaging.
3. On-the-go Travel Booking - Offering a mobile-friendly platform for consumers to book and coordinate travel plans while on the move.
Industry Implications
1. Travel and Tourism - Utilizing messaging apps and AI technology to transform the travel booking industry.
2. Mobile App Development - Creating innovative travel booking apps that cater to the needs of smartphone users.
3. Customer Service and Support - Improving customer satisfaction by offering personalized assistance through text messaging and AI agents.
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