Yelp's SeatMe App Organizes and Manages Table Reservations
Jana Pijak — June 15, 2015 — Tech
References: seatme.yelp
Yelp's SeatMe app is a restaurant management tool that saves food business owners time and money. The mobile platform helps restaurant owners manage table reservations seamlessly and ensures that guests are equally distributed. In addition to helping one stay organized, this app is also a great way to enhance customer service within a busy establishment.
SeatMe not only manages table reservations but also manages one's time. The app gives impromptu guests an accurate idea of their table wait and is equipped with a 24 hour online reservation tool.
This tool corresponds to Yelp user's appointments and ensures that tables are available when needed. Furthermore, the mobile app makes cancellations easy and efficient, allowing users to cancel a reservation via text. As restaurant reservation apps become more common, business owners are embracing them as a convenient management tool that simultaneously connects them to their patrons.
SeatMe not only manages table reservations but also manages one's time. The app gives impromptu guests an accurate idea of their table wait and is equipped with a 24 hour online reservation tool.
This tool corresponds to Yelp user's appointments and ensures that tables are available when needed. Furthermore, the mobile app makes cancellations easy and efficient, allowing users to cancel a reservation via text. As restaurant reservation apps become more common, business owners are embracing them as a convenient management tool that simultaneously connects them to their patrons.
Trend Themes
1. Restaurant Reservation Apps - Disruptive innovation opportunity: Develop a reservation app that integrates with popular food delivery apps for a seamless dining experience.
2. Table Management Tools - Disruptive innovation opportunity: Create a table management tool that utilizes AI to optimize seating arrangements and maximize restaurant capacity.
3. Mobile Reservation Solutions - Disruptive innovation opportunity: Introduce a mobile reservation solution that incorporates real-time waitlist updates and virtual queuing systems for better customer experience.
Industry Implications
1. Food Service Industry - Disruptive innovation opportunity: Develop a platform that integrates multiple restaurant management apps to streamline operations and improve efficiency.
2. Hospitality Industry - Disruptive innovation opportunity: Create an all-in-one hospitality management platform that includes reservation, inventory, and staff management functionalities.
3. Technology Industry - Disruptive innovation opportunity: Build an advanced analytics platform for restaurant owners to analyze data from reservation apps, customer reviews, and social media to make data-driven decisions.
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