OnBuy is Using Artificial Intelligence to Power its Innovations in 2025
References: onbuy & retailtechinnovationhub
UK-based online marketplace OnBuy has announced the integration of artificial intelligence across its platform.
This strategic adoption of AI is part of OnBuy’s ongoing efforts to enhance efficiency, streamline processes, and deliver more value to buyers and sellers. By automating and refining critical functions, the marketplace aims to improve listing accuracy, bolster fraud prevention measures, and provide a more personalized shopping experience.
OnBuy has plans to further leverage AI technologies throughout 2025, focusing on scalability, operational efficiency, and innovative tools for its sellers.
"Reducing costs relative to scale, we plan to pass those savings into more growth, which means more sales for our sellers and happier customers. We are committed to overhauling our customer and seller experience, using AI to offer and enforce better delivery estimates, faster shipping options, better recommendations and a more inspirational shopping experience," said Cas Paton, Founder and CEO at OnBuy.
Image Credit: OnBuy
This strategic adoption of AI is part of OnBuy’s ongoing efforts to enhance efficiency, streamline processes, and deliver more value to buyers and sellers. By automating and refining critical functions, the marketplace aims to improve listing accuracy, bolster fraud prevention measures, and provide a more personalized shopping experience.
OnBuy has plans to further leverage AI technologies throughout 2025, focusing on scalability, operational efficiency, and innovative tools for its sellers.
"Reducing costs relative to scale, we plan to pass those savings into more growth, which means more sales for our sellers and happier customers. We are committed to overhauling our customer and seller experience, using AI to offer and enforce better delivery estimates, faster shipping options, better recommendations and a more inspirational shopping experience," said Cas Paton, Founder and CEO at OnBuy.
Image Credit: OnBuy
Trend Themes
1. Personalized Shopping Experience - The use of AI to tailor shopping experiences allows marketplaces to offer more relevant and engaging suggestions to individual users.
2. AI-driven Fraud Prevention - Integrating AI into fraud detection processes can enhance the accuracy and speed of identifying fraudulent activities, safeguarding both buyers and sellers.
3. Automated Listing Optimization - AI-powered tools for listing optimization can improve accuracy and attractiveness of product listings, potentially increasing sales conversions.
Industry Implications
1. E-commerce Platforms - Within the e-commerce sector, AI integration can revolutionize platform functionalities to enhance user satisfaction and operational efficiency.
2. Supply Chain and Logistics - AI advancements can streamline logistics by providing better delivery estimates and optimizing shipping operations for faster turnarounds.
3. Retail Technology Solutions - The retail tech industry can harness AI to develop innovative tools, transforming how sellers interact with and manage their online presence.
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