Telescope Notifies You in Real Time of Your Latest Mobile App Reviews
Alyson Wyers — June 27, 2017 — Tech
References: telescope-app & betalist
This startup brings all your mobile app reviews into one place. Based in Indiana, mobile social startup Telescope was founded by Adam Scroggin in an effort to help customer service professionals, developers and product managers.
This tool not only gives you a better understanding of what your customers are saying about your smartphone application, it also makes it easier and faster to submit mobile app reviews to the Apple App Store and Google Play store. When new reviews come in, you will be alerted right away via email or opt for Slack notifications. There is even a way to translate reviews written in 30 different foreign languages into English. The Telescope system helps you fix problems quickly before they grow into larger issues.
This tool not only gives you a better understanding of what your customers are saying about your smartphone application, it also makes it easier and faster to submit mobile app reviews to the Apple App Store and Google Play store. When new reviews come in, you will be alerted right away via email or opt for Slack notifications. There is even a way to translate reviews written in 30 different foreign languages into English. The Telescope system helps you fix problems quickly before they grow into larger issues.
Trend Themes
1. Mobile App Review Aggregation - Disruptive innovation opportunity: Develop a platform that collects and consolidates mobile app reviews from multiple sources, providing real-time updates and analytics to help businesses gain valuable insights and improve their products.
2. Streamlined Review Submission - Disruptive innovation opportunity: Create a tool or service that simplifies and automates the process of submitting mobile app reviews to app stores, making it more efficient for developers and product managers.
3. Language Translation for Reviews - Disruptive innovation opportunity: Build a solution that automatically translates mobile app reviews in multiple languages to a common language, allowing businesses to understand and act on customer feedback from around the world.
Industry Implications
1. Mobile App Development - Disruptive innovation opportunity: Introduce advanced analytics tools and services to the mobile app development industry, enabling businesses to optimize their products based on user feedback.
2. Customer Service - Disruptive innovation opportunity: Develop AI-powered chatbots or virtual assistants that can analyze and respond to customer reviews, improving customer support and enhancing the overall user experience.
3. Product Management - Disruptive innovation opportunity: Create software tools that integrate mobile app review data into product management workflows, empowering businesses to make data-driven decisions and iterate on their products more effectively.
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