Tray.io's Merlin AI Tool Automates Workflow While Guarding Data
Colin Smith — May 12, 2023 — Tech
References: tray.io & venturebeat
'Merlin AI' is a new tool in the Tray.io platform that allows users to create complete business processes from large language model (LLM) outputs without needing to train the LLM on private data or share customer data with it. Merlin AI acts as the “body” that executes the LLM’s “brain,” enhancing Tray’s functionalities and offering the necessary tools for action. Users can ask Merlin to get answers at the moment of decision and automate essential business tasks.
Merlin AI empowers front-line workers, managers, and business technologists to improve workflows, boost sales processes, and automate pressing business issues with generative AI that anyone can use. Merlin AI removes manual processes and frees up engineering resources so that the whole organization can leverage the full potential of AI-driven automation and operate at high speed to achieve impactful business results. Merlin AI also reduces the integration effort and time that usually requires weeks to months of IT and engineering involvement. Furthermore, Merlin AI safeguards customer data by never exposing or sending it to the LLM, preventing leaks in the future.
Image Credit: Tray.io
Merlin AI empowers front-line workers, managers, and business technologists to improve workflows, boost sales processes, and automate pressing business issues with generative AI that anyone can use. Merlin AI removes manual processes and frees up engineering resources so that the whole organization can leverage the full potential of AI-driven automation and operate at high speed to achieve impactful business results. Merlin AI also reduces the integration effort and time that usually requires weeks to months of IT and engineering involvement. Furthermore, Merlin AI safeguards customer data by never exposing or sending it to the LLM, preventing leaks in the future.
Image Credit: Tray.io
Trend Themes
1. Natural Language Automation - The use of Natural Language Processing to automate business tasks and workflows, reducing manual processes and freeing up engineering resources.
2. Generative AI - The use of generative AI to empower front-line workers and managers to improve workflows and automate pressing business issues.
3. Data Protection and Privacy - The integration of data privacy measures in AI tools such as Merlin AI to safeguard customer data and prevent future data leaks, providing a competitive advantage for businesses complying with data privacy regulations.
Industry Implications
1. IT and Engineering - The adoption of AI-driven automation tools such as Merlin AI in IT and engineering industries to improve workflows, automate business processes, and free up resources for innovation and development of complex technologies.
2. Sales and Marketing - The integration of generative AI tools such as Merlin AI in sales and marketing industries to improve customer engagement, automate sales processes, and enhance lead generation.
3. Data Privacy and Compliance - The use of AI-powered tools such as Merlin AI in data compliance industries to comply with data privacy regulations, safeguard customer data, and prevent future data leaks, providing a competitive advantage in the market.
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