Dialpad Joins Forces with Poly to Improve its Meeting Platform
Grace Mahas — December 15, 2021 — Tech
References: channelfutures
In collaboration with Poly, Dialpad is upgrading its Meetings platform with enhancements for the modern and hybrid workforce. With audio and video from Poly Studio X series, the all-in-one video conferencing technology allows distributed and hybrid teams to collaborate and engage, creating a better meeting experience.
Moreover, With Dialpad Voice Intelligence (Vi), a built-in AI engine that provides real-time meeting transcriptions for all participants, the platform increases meeting productivity. Additionally, Vi offers real-time transcription, call coaching, talking points, and call analytics utilizing Dialpad's automated speech recognition and natural language processing.
“The future of work is not restrained by employee or customer location; it’s borderless. The Dialpad cloud platform, along with our new partnership with Poly, gives people the ability to work smarter together from anywhere on any device they choose, and adapt to how they like to work," said Craig Walker, the CEO of Dialpad.
Image Credit: Shutterstock
Moreover, With Dialpad Voice Intelligence (Vi), a built-in AI engine that provides real-time meeting transcriptions for all participants, the platform increases meeting productivity. Additionally, Vi offers real-time transcription, call coaching, talking points, and call analytics utilizing Dialpad's automated speech recognition and natural language processing.
“The future of work is not restrained by employee or customer location; it’s borderless. The Dialpad cloud platform, along with our new partnership with Poly, gives people the ability to work smarter together from anywhere on any device they choose, and adapt to how they like to work," said Craig Walker, the CEO of Dialpad.
Image Credit: Shutterstock
Trend Themes
1. Hybrid Workforce Collaboration - The integration of all-in-one video conferencing technology from Poly and real-time meeting transcription and analysis AI engine by Dialpad offers an opportunity for businesses to optimize hybrid workforce collaboration.
2. Real-time Meeting Transcription - Dialpad's Voice Intelligence (Vi) AI engine that provides real-time meeting transcriptions for all participants offers an opportunity for the development of new transcription and analysis tools.
3. Borderless Workforce Communication - The partnership between Dialpad and Poly offers an opportunity for businesses to integrate borderless communication through the use of any device, optimizing remote work and communication with customers.
Industry Implications
1. Video Conferencing - The collaboration between Dialpad and Poly offers an opportunity for disruption in the video conferencing industry through the development of all-in-one technology and real-time transcription.
2. Artificial Intelligence - The use of Dialpad's Voice Intelligence (Vi) AI engine offers an opportunity for industry disruption in automated speech recognition and natural language processing technology.
3. Communication and Collaboration Platforms - The merging of Dialpad and Poly's technology offers an opportunity for businesses to optimize communication and collaboration through all-in-one technology and the use of real-time transcription and analysis.
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