This New Hilton System Lets Members Check In With Their Smartphones
Rahul Kalvapalle — August 19, 2015 — World
References: bizjournals
Hilton's all-new keyless check-in system allows Hilton rewards club members to use their cellphones to open their rooms. This means members no longer have to worry about carrying around physical room key cards.
This innovative keyless check-in program is only the latest example of Hilton embracing technology to increase customer convenience. Just last summer, the hotel giant introduced mobile room selection for Hilton Honors guests, with this keyless check-in and room entry system being but an extension of that.
The program was announced at the Hilton Alexandria Old Town and the Hilton Baltimore BWI Airport, and will be introduced in 250 hotels in the Hilton Hotel, Conrad, Waldorf Astoria and Canopy brands. This means a total of 170,000 rooms will feature keyless check-in by as early as 2016.
This innovative keyless check-in program is only the latest example of Hilton embracing technology to increase customer convenience. Just last summer, the hotel giant introduced mobile room selection for Hilton Honors guests, with this keyless check-in and room entry system being but an extension of that.
The program was announced at the Hilton Alexandria Old Town and the Hilton Baltimore BWI Airport, and will be introduced in 250 hotels in the Hilton Hotel, Conrad, Waldorf Astoria and Canopy brands. This means a total of 170,000 rooms will feature keyless check-in by as early as 2016.
Trend Themes
1. Keyless Check-in Systems - The implementation of keyless check-in systems in the hospitality industry has created opportunities for innovation in streamlined customer experiences.
2. Mobile Room Selection - Mobile room selection has opened up new avenues for hospitality providers to offer personalized services to their customers.
3. Smartphone Integration - The integration of smartphones as a means of accessing hotel rooms creates opportunities for further technological advancements in the hospitality industry.
Industry Implications
1. Hospitality - The hospitality industry can benefit greatly from keyless check-in systems and other mobile technologies that enhance the customer experience.
2. Mobile Technology - The rise of mobile technology has paved the way for keyless check-in systems and other innovative applications in the hospitality industry.
3. Security - As keyless check-in systems become more widely used, the security industry may find opportunities in developing new authentication and access control technologies for the hospitality sector.
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