Lowe's Innovation Labs Changes the Face of Retail with Autonomous OSHbots
Jana Pijak — July 21, 2015 — Marketing
References: lowesinnovationlabs & fastcocreate
Lowe’s Innovation Labs, Fellow Robots and Singularity University have teamed up for a new project that changes the face of retail. The collaborative launch of OSHbot -- a robotic alternative to a human customer service empolyee -- will be available at Orchard Supply Hardware, the first shop in America to to feature an Autonomous Retail Service Robot (ARSR) system.
Orchard's San Jose retail location will be home to OSHbot, a robot that aims to assist and educate store visitors in the similar way that a human employee would. This intuitive retail concept is just one of the many sophisticated projects being developed by Lowe's Innovation Labs and changes the way one shops for hardware supplies. In addition to assisting store visitors with product info, OSHbot can also communicate in different languages, making one's shopping experience more personalized and hassle-free.
In addition to appealing to tech-focused consumers, Lowe's illustrates their understanding of millennials and proves that futuristic retail innovations are no longer synonymous with industries like tech and fashion.
Orchard's San Jose retail location will be home to OSHbot, a robot that aims to assist and educate store visitors in the similar way that a human employee would. This intuitive retail concept is just one of the many sophisticated projects being developed by Lowe's Innovation Labs and changes the way one shops for hardware supplies. In addition to assisting store visitors with product info, OSHbot can also communicate in different languages, making one's shopping experience more personalized and hassle-free.
In addition to appealing to tech-focused consumers, Lowe's illustrates their understanding of millennials and proves that futuristic retail innovations are no longer synonymous with industries like tech and fashion.
Trend Themes
1. Autonomous Retail Service Robots - The use of autonomous robots in retail stores can revolutionize customer service and provide a unique shopping experience.
2. Personalized Shopping Experience - Using advanced technology, such as robots that can communicate in different languages, can create a more personalized and hassle-free shopping experience.
3. Futuristic Retail Innovations - Retail industries beyond tech and fashion can adopt futuristic innovations to appeal to tech-focused consumers and millennials.
Industry Implications
1. Retail - Implementing autonomous robots in retail stores can disrupt the traditional customer service model and enhance the overall shopping experience.
2. Technology - Developing advanced robotics systems for retail applications offers opportunities for disruptive innovation in the technology industry.
3. Home Improvement - Integrating personalized shopping experiences and futuristic retail technologies in home improvement stores can attract the attention of tech-focused consumers.
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