Glean Chat Offers Real-Time Solutions to Questions and Problems
Colin Smith — June 7, 2023 — Tech
References: glean.co & venturebeat
'Glean Chat' is a new generative AI assistant from Glean that supercharges workplace productivity by enabling users to get answers to questions from accurate sources updated in real-time. Glean Chat is grounded in Glean’s trusted knowledge model to ensure unrivaled levels of accuracy, security, and personalization, and is the first solution that safely and reliably delivers the power of conversational AI to the enterprise.
Glean Chat connects to all your company’s sources of information, such as Microsoft 365, Google Workspace, Salesforce, Jira, GitHub and many more. Glean Chat is easy to set up and use, without requiring any professional services. Glean has not revealed the cost and availability of the service yet, but brands can ask for a demo on its website.
Image Credit: Glean
Glean Chat connects to all your company’s sources of information, such as Microsoft 365, Google Workspace, Salesforce, Jira, GitHub and many more. Glean Chat is easy to set up and use, without requiring any professional services. Glean has not revealed the cost and availability of the service yet, but brands can ask for a demo on its website.
Image Credit: Glean
Trend Themes
1. Real-time Generative AI Assistants for Enterprise - There is an opportunity to develop new generative AI assistants that connect to various sources of information, enabling users to get real-time answers to questions and problems at higher levels of accuracy and personalization.
2. Integration of Glean Chat with Consumer-facing AI Assistants - There is a potential opportunity for consumer-facing AI assistants, such as chatbots, to integrate with Glean Chat, leveraging its trusted knowledge model and real-time solutions to increase productivity for individuals and small businesses.
3. Expansion of Real-time Generative AI Assistants Into Education and Healthcare - Real-time generative AI assistants that update regularly and offer personalized solutions could revolutionize the education and healthcare industries, improving student and patient outcomes while reducing the burden on teachers and healthcare professionals.
Industry Implications
1. Enterprise Software and IT Service Providers - The development of real-time generative AI assistants for enterprise presents opportunities for enterprise software and IT service providers to expand and offer higher levels of productivity and accuracy to clients.
2. Sales and Customer Service - Companies in sales and customer service can benefit from integrating Glean Chat into their operations to provide real-time, accurate solutions to customers at a higher level of personalization.
3. Education and Healthcare - Real-time generative AI assistants that update regularly and offer personalized solutions present opportunities for disruption in the education and healthcare industries, from improving student and patient outcomes to reducing the burden on teachers and healthcare professionals.
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