'flok' is a Customer Engagement App for Small Business Owners
Katherine Pendrill — June 22, 2016 — Tech
'flok' is a new customer engagement app that offers small business owners a simple, budget-friendly way to connect with consumers. The app is primarily designed to help businesses set up loyalty programs and facilitate real-time communication with customers.
flok is a tool for brick-and-mortar businesses that are looking for a low-budget way to engage with customers. The app provides small business owners with the tools to create purchase rewards in the form of digital punch cards and push notifications for special promotions. The app also has a number of other features such as a Customer News Feed, a Foot Traffic Map and a messaging services. All of these tools are designed to make communication easier between businesses and consumers and to help retailers improve overall engagement.
By going beyond digital reward programs, flok gives small business owners more tools for fostering customer loyalty.
flok is a tool for brick-and-mortar businesses that are looking for a low-budget way to engage with customers. The app provides small business owners with the tools to create purchase rewards in the form of digital punch cards and push notifications for special promotions. The app also has a number of other features such as a Customer News Feed, a Foot Traffic Map and a messaging services. All of these tools are designed to make communication easier between businesses and consumers and to help retailers improve overall engagement.
By going beyond digital reward programs, flok gives small business owners more tools for fostering customer loyalty.
Trend Themes
1. Customer Engagement Apps for Small Businesses - flok offers small businesses a versatile and low-budget way to engage with loyal customers through digital punch cards and push notifications.
2. Real-time Communication with Customers - flok's messaging services allow small businesses to communicate with customers in real-time, streamlining the purchasing process.
3. Innovative Loyalty Program Design - flok's digital punch cards offer small businesses the opportunity to design creative loyalty programs that incentivize repeat business.
Industry Implications
1. Small Business Management Software - flok is part of a growing market of digital tools designed to help small businesses better manage their operations in an increasingly tech-focused economy.
2. Customer Relationship Management (CRM) - flok is a CRM tool that allows small businesses to manage customer relationships and tailor purchasing incentives through push notifications and messaging services.
3. Retail - flok caters to the retail industry through its loyalty program features, messaging services, and foot traffic map, making it an innovative marketing tool for small businesses.
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