Delta is Replacing Boarding Passes with Fingerprint Scans
Mishal Omar — July 22, 2017 — World
Delta is incorporating fingerprint scans into the Reagan Washington National Airport, an optional process that is available for members of the airline's loyalty program SkyMiles.
The fingerprint scans will be available for those who sign up and will allow them to use their fingers to board their aircrafts, to enter the Delta Sky Club lounges, and even to check their bags. It is described as having a "higher level of accuracy than paper boarding passes," and will give airline workers more time to assist customers with other tasks, like changing seats.
The process is also more convenient for customers, as they'll have fewer items and documents to take with them and keep track of as they travel.
The fingerprint scans will be available for those who sign up and will allow them to use their fingers to board their aircrafts, to enter the Delta Sky Club lounges, and even to check their bags. It is described as having a "higher level of accuracy than paper boarding passes," and will give airline workers more time to assist customers with other tasks, like changing seats.
The process is also more convenient for customers, as they'll have fewer items and documents to take with them and keep track of as they travel.
Trend Themes
1. Biometric Boarding Passes - Opportunity to develop and implement biometric technology for paperless boarding passes, improving efficiency and customer experience for airlines.
2. Digital Identity Verification - Opportunity to create secure and reliable digital identity verification systems using biometric data for various industries, including travel and security.
3. Personalized Customer Experience - Opportunity to leverage biometric data to create personalized customer experiences across various industries like retail, healthcare and finance.
Industry Implications
1. Airlines - Adopting biometric technology for boarding passes and identity verification can make air travel more efficient and convenient for customers.
2. Security - Biometric data can be used to strengthen security measures in various industries including finance, healthcare, and retail.
3. Travel - Implementation of biometric boarding passes can lead to improved customer experience and efficiency in the travel industry.
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