Emporos Patient Pay Offers a Mobile-First Experience
Michael Hemsworth — November 21, 2024 — Business
References: emporos.net & drugstorenews
Emporos Patient Pay has been announced by the company as a mobile-first way for patients to pay for their prescriptions that aims to prioritize convenience for both pharmacies and consumers alike.
The payment option can be set up for use by pharmacies in just a few clicks within the POS and will enable administrators to notify patients through text that their prescription is ready for pickup. Patients will also be provided with a link where they can pay using a digital wallet or credit card without having to download a separate app.
Vice President of Product and Customer Experience Presley Kelleher commented on the Emporos Patient Pay feature saying, "Our goal is to meet patients where they are, allowing them to pay for their prescriptions as easily as they would pay for dinner or a rideshare. Patient Pay not only improves the patient experience but also streamlines pharmacy operations, ensuring quicker checkouts, reduced physical contact and more time for pharmacy staff to focus on patient care. With this solution, our customers can take advantage of the safest and latest payment technology available anywhere in retail."
The payment option can be set up for use by pharmacies in just a few clicks within the POS and will enable administrators to notify patients through text that their prescription is ready for pickup. Patients will also be provided with a link where they can pay using a digital wallet or credit card without having to download a separate app.
Vice President of Product and Customer Experience Presley Kelleher commented on the Emporos Patient Pay feature saying, "Our goal is to meet patients where they are, allowing them to pay for their prescriptions as easily as they would pay for dinner or a rideshare. Patient Pay not only improves the patient experience but also streamlines pharmacy operations, ensuring quicker checkouts, reduced physical contact and more time for pharmacy staff to focus on patient care. With this solution, our customers can take advantage of the safest and latest payment technology available anywhere in retail."
Trend Themes
1. Mobile-first Payment Solutions - Mobile-first payment solutions enhance user convenience and streamline transactions, eliminating the need for multiple applications.
2. Automated Prescription Notifications - Automated notifications for prescription readiness improve communication efficiency between pharmacies and patients.
3. Digital Wallet Integration - Integration with digital wallets offers a seamless and secure payment experience for consumers.
Industry Implications
1. Pharmacy - The pharmacy industry can improve patient satisfaction and operational efficiency with mobile-first payment systems.
2. Healthcare Technology - Healthcare technology innovations create opportunities for enhanced patient engagement through mobile communication tools.
3. Payment Processing - Advancements in payment processing provide secure and convenient transaction options for both consumers and businesses.
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