The CircleBack Contact Management App Uses AI to Update Contact Lists
Alyson Wyers — April 13, 2015 — Tech
References: circleback & springwise
This contact management app uses artificial intelligence (AI) to keep digital address books up to date by filling in details and changing records when people's contact information changes. According to Springwise, 25% of the phone numbers and email addresses stored on contact lists are out of date. CircleBack is using crowdsourced data to change this, keeping businesses and individuals better organized.
The CircleBack contact management platform automatically deletes any duplicate contacts in addition to updating entries. After you download the app, you can connect to a variety of social media sites in addition to your Gmail account to collate data in one secure cloud-based address book. The CircleBack AI engine processes billions of data points on a continuous basis to ensure all the information is correct as more users join the service.
The CircleBack contact management platform automatically deletes any duplicate contacts in addition to updating entries. After you download the app, you can connect to a variety of social media sites in addition to your Gmail account to collate data in one secure cloud-based address book. The CircleBack AI engine processes billions of data points on a continuous basis to ensure all the information is correct as more users join the service.
Trend Themes
1. Automated Contact Management - The development of AI-powered contact management technology that streamlines and automates the process of managing contact information presents opportunities for companies to improve their internal workflow efficiency.
2. Data Crowdsourcing - The use of data crowdsourcing in the CircleBack contact management app highlights an opportunity for businesses to leverage external data sources to keep their internal data updated and accurate, save time and increase productivity.
3. Cloud-based Address Books - The trend towards using cloud-based address books offers companies an opportunity to access up-to-date data anytime and anywhere, while also allowing for real-time collaboration among employees, teams, and departments.
Industry Implications
1. Technology - The technology industry can leverage the development of AI-powered automated contact management products to support and improve existing CRM and contact management systems.
2. Marketing & Sales - The marketing and sales industry can use AI-powered contact management solutions to support lead generation and customer retention efforts, ensuring that contact lists are up-to-date and accurate.
3. Professional Services - Professional services companies such as law firms and accounting firms can benefit from automated contact management solutions, enabling them to stay organized and improve client communication.
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