'Chatterbot' Helps with Lead Acquisition and More
Michael Hemsworth — May 23, 2018 — Tech
Business protocols are becoming increasingly digitized as brands look to automate certain processes to keep team members focused on larger goals, which is seeing new solutions like 'Chatterbot' come about.
Developed as a business chatbot for lead acquisition, the platform enables businesses to automate half of the process when it comes to drawing in new clients, on boarding them and even offering support. This allows human employees to focus on other tasks rather than getting bogged down by processes that can be easily automated to save both time and money.
The 'Chatterbot' platform enables brands to create their own chatbots rather than settle for preset solutions to ensure that customers only interact with an interface that is knowledgable on pertinent topics.
Developed as a business chatbot for lead acquisition, the platform enables businesses to automate half of the process when it comes to drawing in new clients, on boarding them and even offering support. This allows human employees to focus on other tasks rather than getting bogged down by processes that can be easily automated to save both time and money.
The 'Chatterbot' platform enables brands to create their own chatbots rather than settle for preset solutions to ensure that customers only interact with an interface that is knowledgable on pertinent topics.
Trend Themes
1. Digitized Business Protocols - Automating processes to keep team members focused on larger goals presents opportunities for streamlining operations and increasing efficiency.
2. Chatbot Automation - Using chatbots for lead acquisition and client support allows human employees to focus on higher-level tasks, improving productivity.
3. Customizable Chatbot Solutions - The ability to create customized chatbots ensures that customers have access to knowledgeable interfaces, enhancing their experience.
Industry Implications
1. Marketing and Sales - Automated lead acquisition and support chatbots streamline the customer journey, providing opportunities for improved marketing and sales strategies.
2. Customer Service - Leveraging chatbots for customer support allows businesses to provide instant responses and enhance customer satisfaction levels.
3. Artificial Intelligence - Developing customizable chatbot solutions involves leveraging artificial intelligence technologies, presenting opportunities for advancements in the field.
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