SenseTime's AI Enables Intelligent Online Interactions
Ellen Smith — September 25, 2017 — Tech
References: techcrunch & crunchbase
SenseTime is a Hong Kong-based start-up that's implementing AI technology in the workplace to leverage employee engagement, heighten security and, through the use of AI-powered conversational bots, increase customer interaction.
Most recently, SenseTime partnered with Chinese web services company Baidu, pivoting the company's efforts toward AI and machine learning in the development of the company's chatbots. Through this AI-powered conversational bot, Baidu was able to launch a variety of effective customer service offerings, which provided a more streamlined means of client interaction, while limiting employee labor. In addition to customer engagement, the company's innovative facial recognition technology can be applied to both payment and picture analysis, offering a more secure and effective means of bank card verification and security systems.
Both engaging and cost effective, Baidu's implementation of SenseTime's AI technology speaks to China's growing market of digitally interactive client and business connections.
Most recently, SenseTime partnered with Chinese web services company Baidu, pivoting the company's efforts toward AI and machine learning in the development of the company's chatbots. Through this AI-powered conversational bot, Baidu was able to launch a variety of effective customer service offerings, which provided a more streamlined means of client interaction, while limiting employee labor. In addition to customer engagement, the company's innovative facial recognition technology can be applied to both payment and picture analysis, offering a more secure and effective means of bank card verification and security systems.
Both engaging and cost effective, Baidu's implementation of SenseTime's AI technology speaks to China's growing market of digitally interactive client and business connections.
Trend Themes
1. Employee Engagement - Implementing AI technology in the workplace to leverage employee engagement.
2. Customer Interaction - Increasing customer interaction through the use of AI-powered conversational bots.
3. Facial Recognition Technology - Applying innovative facial recognition technology for bank card verification and security systems.
Industry Implications
1. Artificial Intelligence - Opportunity for disruptive innovation in leveraging AI to enhance employee engagement and customer interaction.
2. Customer Service - Incorporating AI-powered chatbots to streamline client interaction and reduce labor costs.
3. Security Systems - Utilizing facial recognition technology for enhanced bank card verification and security measures.
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