H&R Block Just Released Its New Ai Tax Assist Chatbot
Katherine Pendrill — December 24, 2023 — Tech
References: resource-center.hrblock & theverge
H&R Block is helping to make the upcoming tax season a little easier with its new AI Tax Assist chatbot.
AI Tax Assist is a conversational chatbot that leverages the power of AI to answer questions from taxpayers. Only available to those using the paid versions of H&R Block’s DIY tax software, AI Tax Assist allows users to ask questions on tax rules, deductions, possible exemptions, and other tax-related queries. For questions that can't be answered by the chatbot, a human tax expert is available to provide more personalized, one-on-one advice. As Chris Linderwell, Vice President of Consumer Tax Products at H&R Block, said of the new AI-powered tool, "We want to empower customers to ask questions as deep as they want, and over time, we can give more personalized answers to their questions on our platform through AI Tax Assist."
Image Credit: H&R Block
AI Tax Assist is a conversational chatbot that leverages the power of AI to answer questions from taxpayers. Only available to those using the paid versions of H&R Block’s DIY tax software, AI Tax Assist allows users to ask questions on tax rules, deductions, possible exemptions, and other tax-related queries. For questions that can't be answered by the chatbot, a human tax expert is available to provide more personalized, one-on-one advice. As Chris Linderwell, Vice President of Consumer Tax Products at H&R Block, said of the new AI-powered tool, "We want to empower customers to ask questions as deep as they want, and over time, we can give more personalized answers to their questions on our platform through AI Tax Assist."
Image Credit: H&R Block
Trend Themes
1. Conversational Chatbots - The use of conversational chatbots, like H&R Block's AI Tax Assist, is growing in popularity as they leverage the power of AI to provide personalized answers and assistance to users.
2. AI-powered Tax Assistance - AI-powered tax assistants, such as H&R Block's AI Tax Assist, are revolutionizing the tax filing process by providing users with accurate and timely information on tax rules, deductions, and exemptions.
3. Personalized Customer Support - The integration of AI technology in tax software, like H&R Block's AI Tax Assist, allows for more personalized customer support through a combination of chatbot assistance and access to human tax experts.
Industry Implications
1. Tax Software - AI Tax Assist by H&R Block demonstrates the potential of AI technology in the tax software industry, providing users with reliable and convenient tax assistance.
2. Financial Services - AI-powered tax assistants, such as H&R Block's AI Tax Assist, have the potential to disrupt the financial services industry by offering innovative solutions for tax filing and advice.
3. Technology - The implementation of AI-powered chatbots, like H&R Block's AI Tax Assist, highlights the impact of technology in transforming traditional industries and improving customer experiences.
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