'ServiceNow,' the Santa Clara-based software company, announced the 'Workplace Indoor Mapping' feature for hybrid work environments and retail locations. The feature was created following ServiceNow's acquisition of 'Mapwize,' a France-based mapping solutions company. With this new feature, users on ServiceNow's Now Platform will be able to port existing maps to the digitized Now Platform. This allows workplaces and retail locations to dynamically interact with the map to display information such as which rooms are currently occupied, which help desks have staff, and which buildings are currently busy.
ServiceNow stated that this service is intended for the hybrid work environment. As some employees only come into the office on one day per week, the office could undergo changes while the worker is away. These changes can range from physical construction changes up to managerial changes, such as when certain teams are occupying certain rooms. Essentially, the Workplace Indoor Mapping feature on the Now Platform will prevent individuals from getting lost or from wasting unnecessary time navigating a workplace.
Hybrid Work-Focused Mapping Tools
ServiceNow Added Workplace Indoor Mapping to the Now Platform
Trend Themes
1. Hybrid Work Environments - The incorporation of mapping solutions for hybrid work environments creates an opportunity for companies to improve communication and coordination between remote and in-office employees.
2. Indoor Mapping Solutions - The demand for indoor mapping solutions is expected to rise as more businesses seek to manage their facilities and optimize workflows.
3. Digital Workplace Management Platforms - The digitization of workplace management tools such as indoor mapping allows for increased efficiency and productivity in the workplace.
Industry Implications
1. Facility Management - Indoor mapping solutions can assist facility managers in optimizing the layout of offices and enhancing occupant experience.
2. Retail - Retail locations can use indoor mapping solutions to identify popular products and customer traffic patterns in store.
3. Corporate Services - Digital platforms that incorporate indoor mapping can improve communication and coordination between departments and employees, creating a more seamless work experience.