The Teo unmanned smart store concept in Germany, developed by the German supermarket chain tegut showcases a unique direction of retail. Initially launched in Fulda in November 2020, this store has recently expanded to more locations, drawing closer to becoming a fully automated chain of stores. These fully automated mini-supermarkets offer a wide range of products, from snacks and drinks to everyday essentials. The stores operate 24/7, providing a convenient shopping option for customers, including commuters, students, and residents in urban and rural areas. Access to the store is facilitated through the tegut teo app, which allows customers to use their debit or credit cards for cashless transactions.
The Teo stores are designed with sustainability and customer convenience in mind. The modular wooden construction includes features such as a green roof, energy-efficient walk-in coolers, and multifunctional spaces for services like bike repairs and parcel stations. The use of advanced software solutions enhances the shopping experience by making it more efficient and user-friendly. This innovative approach to retail not only addresses the needs of modern consumers but also supports the retailer's goal of providing enhanced service and accessibility around the clock.