With exponential advancement in technology comes a lag in skill, which is where this tech repairs company comes in. Techmate is described as "your technology concierge." The service allows consumers to book appointments for setup, repair and training for a variety of electronic devices, including computers, smart homes, smartphones, tablets and wifi.
You can use Techmate for tech repairs, plus services including file organization, backup configuration, music streaming and security enhancement. In addition to offering one-time appointments, they also utilize a subscription model where members can pay $19.99 monthly for quarterly tech audits and online support as well as personalized in-home training and consultation.
Springwise claims the average home has six Internet-connected devices -- a number that is expected to triple by the year 2020. That makes businesses like Techmate all the more timely, especially for late adaptors and an aging market.
Tech Support Subscriptions
Techmate Offers a Subscription Model for Unlimited Tech Repairs
Trend Themes
1. Tech Support Subscriptions - Offering a subscription service for tech repairs and support for various electronic devices presents a disruptive opportunity in the tech industry.
2. In-home Personalized Tech Training - Providing personalized in-home training and consultation as part of a tech support subscription opens opportunities to offer a differentiated service for home users.
3. Quarterly Tech Audits - Incorporating quarterly tech audits for subscribers creates opportunities for auditing, upgrading and presenting new products and services for businesses that incorporate such an offering in their subscription model.
Industry Implications
1. Tech Support - The tech support industry can explore subscription models to generate recurring revenue streams instead of one-time service fees.
2. Smart Home - The smart home industry can work with companies like Techmate to provide support services and training thereby increasing adoption and retention for smart home devices.
3. Education Training and Support - The education industry can explore incorporating personalized tech training and support in curriculums to better prepare students for the tech-reliant workforce.