Lyft formed a group, named the Safety Advisory Council, which will work to address passenger safety concerns. The company announced the new group through a blog post and stated that the group will work to inform the work that the company is doing and address the safety needs of Lyft Customers.
The Vice President of the company spoke about forming the Safety Advisory Council, "As the Lyft platform grows, we are seeing issues that are endemic in our society manifest on our platform and have an opportunity to address them."
The council will be comprised of individuals associated with RAINN, as well as law enforcement, and members of the awareness campaign, It's On Us. Through the forming of the council, it is clear that Lyft takes passenger safety concerns seriously, and is attempting to make the platform as safe as possible.
Safety-Focused Ride Hailing Apps
Lyft Launched the Safety Advisory Council to Address Concerns
Trend Themes
1. Ride-hailing Safety - Ride-hailing companies can follow Lyft's example and launch a safety advisory council to address concerns and ensure passenger safety.
2. Collaborative Road Safety - Collaborating with industry experts and organisations, ride-hailing companies can better address societal concerns about passenger safety on the road.
3. In-app Safety Tools - Ride-hailing companies can create in-app safety features such as panic buttons, GPS tracking and live support to enhance customer safety and comfort while using their services.
Industry Implications
1. Ride-hailing - Ride-hailing companies such as Lyft can work with safety experts to enhance their services and create a safe environment for their customers.
2. Law Enforcement - Law enforcement agencies can collaborate with public ride-hail companies to implement best practices for passenger safety and ensure safe services for their local communities.
3. Safety Advocacy - Organizations that provide advocacy about passenger safety such as RAINN can collaborate with ride-hailing companies to spread awareness about safe transportation options and provide resources to promote safe riding experiences.