Lyft expands its features on the app with the new access that allows users to call for maintenance, schedule maintenance, and parking as well. This can be done through the dedicated app section for US riders. They are able to ask for roadside assistance at a 24/7 function through Agero.
This also includes tow trucks if needed as well and with the help of SpotHero, it is able to aid with reserving parking. Goodyear Auto Centers are the maintenance providers if the car needs a tune-up or repair. It is also offering special incentives to its Pink subscribers, which is a membership that covers four roadside help 'events' on an annual basis with 15% off Goodyear services.
Tow-Truck App Services
Lyft Launches a New Feature in the App to Schedule Maintainance
Trend Themes
1. On-demand Maintenance - The ability to schedule maintenance and call for roadside assistance through an app is disrupting the traditional process of vehicle maintenance.
2. Integrated Service Platforms - The integration of services such as tow trucks, parking reservations, and maintenance providers into a single app is creating an all-in-one solution for drivers.
3. Subscription-based Auto Services - Lyft's Pink subscription, which offers four roadside assistance events and discounts on maintenance services, is disrupting the traditional model of paying for vehicle maintenance on a per-service basis.
Industry Implications
1. Automotive Services - The automotive services industry is being disrupted by the integration of on-demand maintenance and roadside assistance into a single app platform.
2. Ride-hailing and Ride-sharing Services - The ride-hailing and ride-sharing industry is being disrupted by the introduction of new features such as on-demand maintenance and roadside assistance that improve the overall user experience.
3. Technology Services - The technology services industry is being disrupted by the trend toward integrated service platforms that offer multiple services through a single app.