Paul English is the co-founder of travel search service Kayak -- now he launches the new Lola app developed to aid travel purposes on the go with the help of AI technology. The Lola app is marketed as a personal travel service, acting as an instant messaging service that links users to travel agents. The app blends human travel agents with AI processes to look up hotels, flights, dining options, activities, and public transportation. English explains that he has plans to have travel inquiries answered immediately by AI technology in the future as the technology grows stronger. As of now, the hybrid of human and technological assistance boosts efficiency in travel.
Lola allows users to speak naturally when making their individual travel preferences, rather than operating it through pull-down menus and questionnaires to develop a more organic planning experience. The human travel agents compile trips but the AI database plugs in the preferences, likes, and dislikes.
AI-Powered Travel Services
Paul English Launches the User-Engaging Lola App for Travel Purposes
Trend Themes
1. Hybrid Human-AI Travel Services - The integration of AI technology with human travel agents to create a more efficient and organic travel planning experience.
2. Conversational AI Travel Assistants - AI-powered travel services that allow users to communicate their travel preferences through natural language for a more personalized and engaging experience.
3. AI-enhanced Travel Inquiry Responses - The use of AI technology to provide immediate and accurate responses to users' travel inquiries for increased efficiency and convenience.
Industry Implications
1. Travel and Tourism - The travel industry can benefit from the integration of AI technology and human travel agents to create more efficient and personalized travel planning experiences.
2. AI and Machine Learning - The development and use of AI and machine learning technology to enhance travel services and improve overall customer satisfaction.
3. Mobile App Development - Mobile app developers can capitalize on the trend of AI-powered travel services to create new apps and improve existing ones for a more engaging and personalized user experience.