Rent the Runway, a consumer fashion rental company that offers both online and in-store experiences, will soon be integrating self-serve fashion kiosks into its physical environments.
The all-new retail scanners and Aila Interactive Kiosks with TrueScan technology will make it possible for customers to quickly pick up, exchange and drop off orders as needed. These new self-serve kiosks have the potential to significantly improve the customer experience by simplifying the way in which returns, exchanges and rentals are organized. To better simulate the online shopping experience, a growing number of retailers are implementing in-store solutions inspired by the ease of web shopping.
At NRF 2018: Retail's Big Show, Rent the Runway showed off the solutions from Aila Technologies that will be reshaping in-store operations and boosting customer loyalty.
Self-Service Fashion Kiosks
Rent the Runway is Launching iOS-Based In-Store Scanners and Kiosks
Trend Themes
1. Self-service Fashion Kiosks - Aila Interactive Kiosks with TrueScan technology can improve customer experience by simplifying returns, exchanges, and rentals.
2. In-store Solutions for Online Shopping Experience - Retailers are implementing in-store solutions inspired by the ease of web shopping to improve overall customer satisfaction.
3. Retail Scanners for Order Fulfillment - Retail scanners are reshaping in-store operations and boosting customer loyalty by making it easier for shoppers to quickly pick up, exchange, and drop off orders.
Industry Implications
1. Retail Industry - Retailers can implement self-serve kiosks with TrueScan technology to improve the customer experience and streamline in-store operations.
2. Fashion Industry - Rent the Runway's self-serve fashion kiosks will provide customers with a unique and hassle-free shopping experience.
3. Technology Industry - Aila Technologies' retail scanners and interactive kiosks are revolutionizing in-store operations and improving customer satisfaction.