Japanese Convenient Store Updates

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FamilyMart's Safety Measures Keep Everyone as Safe as Possible

FamilyMart's safety measures are implemented to keep customers and employees safe throughout their shopping experience in the convenient store. The Japanese retailer takes preventative measures through design and overall structure to keep everyone safe.

To limit contact, coin trays are used, floor marks indicate social distancing, the doors are kept open for ventilation, curtains are installed at checkout, frequent broadcasting is used as a safety measure, and equipment is regularly sanitized. FamilyMart asks that customers that enter the premises maintain at least a meter apart from others and keep their face masks on. The safety measures are also meticulously practiced during product manufacturing and delivery processes as well. This ensures that products are meeting sanitary standards through every stage to limit concerns among consumers.
Trend Themes
1. Convenient Store Safety Measures - Opportunity for convenient stores to implement similar safety measures to guarantee customer and employee safety during a pandemic
2. Contactless Shopping - Opportunity for retailers to invest in more contactless options such as coin trays, self-checkout, and online ordering to minimize contact and maximize safety
3. Sanitary Manufacturing Practices - Opportunity for manufacturers to invest in and promote practices that follow sanitary standards in every stage of production to reassure consumers about the safety of their products
Industry Implications
1. Retail - Retailers can benefit from investing in consumer safety measures to gain customer trust and loyalty
2. Food and Beverage - Food and beverage manufacturers can capitalize on consumer concern about product safety by promoting their sanitary manufacturing practices
3. Health and Wellness - Health and wellness industries can explore opportunities to enhance sanitary practices and minimize contact during in-person experiences to promote overall wellness

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