In an effort to prioritize the health and safety of customers and employees alike, Starbucks Canada recently implemented a mandatory mask policy, requiring everyone frequenting the store to don a facial covering.
While most of Canada already has regulations in place mandating shoppers to wear masks, the coffee chain's new policy will target select locations without these regulations and allow customers without facial coverings to order through the drive-thru, curbside pickup via app orders, or placing an order for delivery through Starbucks Delivers.
Starbucks Canada commented on the new policy, stating the brand "is committed to playing a constructive role in supporting health and government officials as they work to mitigate the spread of COVID-19. All decisions are grounded in partner and customer care and safety, based on facts and science, and communicated with transparency."
QSR Mandatory Mask Policies
Starbucks Canada Now Requires All Customers to Wear Facial Coverings
Trend Themes
1. Mandatory Mask Policies - Businesses are adopting mandatory mask policies to keep customers and employees safe during the COVID-19 pandemic.
2. Curbside Pickup - Restaurants are expanding curbside pickup options to offer customers a safer and more convenient way to order food.
3. Delivery Services - Companies are increasing their delivery services to meet customer demand for contactless options during the pandemic.
Industry Implications
1. Fast Food - Fast food restaurants are adopting mandatory mask policies, expanding curbside pickup options, and increasing delivery services to keep up with changing customer needs during the pandemic.
2. Retail - Retail stores are implementing mandatory mask policies and offering contactless pickup and delivery options to provide a safe shopping experience for customers.
3. Technology - Technology companies are developing new software and systems to improve curbside pickup and delivery services for businesses during the pandemic.