The Miami International Airport recently upgraded its app to provide passengers with a dining and shopping directory. Although several airports use beacon-based technology to provide passengers with information about their flights, the technology is seldom used to improve airport retail. This newly upgraded app boasts several features that will improve the airport experience for travelers.
The current app for the Miami International Airport allows users to access their flight information and mark where their vehicle is parked. Since the upgrade, passengers can use the app to access a dinning and shopping directory that is complete with an interactive map. Passengers can even use the 'Around Me' portal to pinpoint their exact location and then view all of the amenities that are within a short walk. The features rely on the airport's existing beacon technology in order to send notifications directly to passengers.
In addition to helping move passengers through each checkpoint, the app also helps passengers enjoy the time they spend at the airport by providing them with detailed information about available amenities.
Retail-Based Airport Beacons
This Upgraded App Features a Dining and Shopping Directory
Trend Themes
1. Beacon-based Airport Apps - Disruptive innovation opportunity: Develop advanced apps for airports that utilize beacon technology to provide passengers with personalized information and enhance their travel experience.
2. Interactive Airport Directories - Disruptive innovation opportunity: Create interactive directories for airports that feature dining and shopping options, allowing passengers to easily find and explore available amenities.
3. Location-based Airport Services - Disruptive innovation opportunity: Leverage location-based services in airports to provide passengers with real-time information and personalized recommendations for nearby amenities and services.
Industry Implications
1. Airport Technology - Disruptive innovation opportunity: Integrate beacon technology and advanced apps into airport infrastructure to enhance passenger experience and improve operational efficiency.
2. Retail and Dining - Disruptive innovation opportunity: Collaborate with airports to develop innovative shopping and dining experiences that are tailored to the needs and preferences of travelers.
3. Travel and Hospitality - Disruptive innovation opportunity: Incorporate beacon technology and interactive directory apps into the travel and hospitality industry to enhance customer experience and provide personalized recommendations for services and amenities.