The Thumbtack App Connects Customers with Local Service Providers
Charlotte Joyce Kidd — October 6, 2015 — Tech
References: thumbtack & businessinsider
Whether a client needs a birthday cake made, a wedding planned, an appliance fixed or a gutter cleaned, the Thumbtack app will connect them with local service providers to fit their needs.
Thumbtack lists local service providers from handyman services to personal trainers to dog walkers to music teachers and language tutors. Customers requiring some form of work can compare locations, prices, reviews and more in order to choose local service providers that best suit their needs.
Thumbtack lets the independent businessperson know that a client is interested in their services, and then charges a fee to pass a quote on from the service provider to the client. After the connection is established, clients and local service providers can communicate freely through the app with no additional fees.
The Thumbtack app makes meaningful, effective connections between clients and small businesses or personal contractors in order to meet any kind of service demand.
Thumbtack lists local service providers from handyman services to personal trainers to dog walkers to music teachers and language tutors. Customers requiring some form of work can compare locations, prices, reviews and more in order to choose local service providers that best suit their needs.
Thumbtack lets the independent businessperson know that a client is interested in their services, and then charges a fee to pass a quote on from the service provider to the client. After the connection is established, clients and local service providers can communicate freely through the app with no additional fees.
The Thumbtack app makes meaningful, effective connections between clients and small businesses or personal contractors in order to meet any kind of service demand.
Trend Themes
1. Local Service Provider Platforms - The emergence of platforms like Thumbtack revolutionizes the way customers find and connect with local service providers, creating disruptive innovation opportunities in the service industry.
2. On-demand Service Marketplaces - The rise of on-demand platforms like Thumbtack disrupts traditional service models, presenting opportunities for innovative business models and improved service delivery.
3. Efficient Customer-provider Communication - The development of communication tools within apps like Thumbtack streamlines interactions between customers and service providers, paving the way for disruptive innovations in customer service.
Industry Implications
1. Home Services - The home services industry, including handymen, cleaners, and appliance repair, can take advantage of platforms like Thumbtack to reach a wider customer base and explore new service models.
2. Personal Services - Industries such as personal training, dog walking, and music education can leverage on-demand service marketplaces like Thumbtack to expand their customer reach and explore innovative approaches to service delivery.
3. Event Planning - The event planning industry can benefit from platforms like Thumbtack to connect with customers and offer their services in a more streamlined and efficient manner, leading to disruptive innovations in event management.
2
Score
Popularity
Activity
Freshness
