UberASSIST Provides Disabled Passengers with Quality Drivers
Cadhla Gray — October 21, 2015 — Autos
References: ubermovement & engadget
Joining L.A. and San Francisco, UberASSIST is now available in London, England to provide disabled passengers with more options for getting around the city at an affordable price. Users simply enter ASSISTUK if they are in need of an accessible vehicle. An alert will automatically be sent only to Uber's top drivers that have also already been vetted and tested after going through an equality course.
The service will not have any extra cost and Uber reports that 100 drivers are already trained and ready today. Compared to the large number of black car services that are wheelchair-accessible in London, 100 drivers is not a lot -- however, for those who like the setup and prices of Uber, this is a good step in the right direction. In the coming year, Uber also would like to get fully accessible vehicles for disabled passengers on the platform, rather than only ones that can fit fold-up wheelchairs, walkers and scooters.
The service will not have any extra cost and Uber reports that 100 drivers are already trained and ready today. Compared to the large number of black car services that are wheelchair-accessible in London, 100 drivers is not a lot -- however, for those who like the setup and prices of Uber, this is a good step in the right direction. In the coming year, Uber also would like to get fully accessible vehicles for disabled passengers on the platform, rather than only ones that can fit fold-up wheelchairs, walkers and scooters.
Trend Themes
1. Disabled Ridesharing Services - UberASSIST provides an opportunity for other ridesharing companies to create similar services for disabled passengers.
2. Accessibility in Transportation - The inclusion of UberASSIST highlights the need for innovative solutions to make transportation more accessible for disabled individuals.
3. Vetting and Training Drivers - The success of UberASSIST highlights the potential for a market in providing specialized vetting and training for drivers who serve disabled passengers.
Industry Implications
1. Ridesharing - Ridesharing companies can seize the opportunity to develop services tailored specifically for disabled passengers.
2. Transportation - The transportation industry should explore ways to make their services more inclusive and accessible for disabled individuals.
3. Training and Education - There is a potential market for specialized training and education programs that focus on catering to the needs of disabled passengers.
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